kitycat1666
Active Member
I have an on-line shop which is a page on my website (done myself on vistaprint) which uses paypal to process payments. As we didn't do a huge amount of business this way it's worked fine until now. I recently did a deal with one of the coupon sites for one of my products and sales have been phenominal.
Customers have go onto my website, enter their voucher code and their address and pay postage and packing via paypal. I then access the orders via my paypal account and that's where the problems start.
The main problem is printing shipping labels. There is no guidance on the site as to what size labels to use and appears to be no options to change the size. I called paypal to ask but after a fruitless conversation gave up after about 20 mins. But even if I could find this out, a lot of people are using someone elses PP account to pay but want another shipping address so it's long winded anyway and very prone to error.
What I need ideally is an ordering system which will still process via paypal but will send the information to me in some way that I can convert it to address labels and also generate confirmation emails and in an ideal world also store customer information for future mailings.
I'm thinking I probably need specialist software but I need to be able to link it into my vista website. I don''t even know where to start looking. Can anyone give me any advice? Alternatively if you know an easy way I can manage printing shipping labels on paypal any info would be greatly appreciated.
Thanks,
Jill
Customers have go onto my website, enter their voucher code and their address and pay postage and packing via paypal. I then access the orders via my paypal account and that's where the problems start.
The main problem is printing shipping labels. There is no guidance on the site as to what size labels to use and appears to be no options to change the size. I called paypal to ask but after a fruitless conversation gave up after about 20 mins. But even if I could find this out, a lot of people are using someone elses PP account to pay but want another shipping address so it's long winded anyway and very prone to error.
What I need ideally is an ordering system which will still process via paypal but will send the information to me in some way that I can convert it to address labels and also generate confirmation emails and in an ideal world also store customer information for future mailings.
I'm thinking I probably need specialist software but I need to be able to link it into my vista website. I don''t even know where to start looking. Can anyone give me any advice? Alternatively if you know an easy way I can manage printing shipping labels on paypal any info would be greatly appreciated.
Thanks,
Jill