ankeetguha
Member
Hey,
So, I've seen salons accepting new clients in numerous ways - online booking, online consultations forms, phone consultations, regular website form.
I've noticed some insist on taking a phone consultation or having a new client fill out a long website form, inspite of having a salon management software.
I'm curious to understand why this is the case.
Why aren't more folks adopting an online consultation form model, which integrates with their booking software? For instance, take photos, videos etc and then sync with the booking software?
I know there are a few softwares are showing their age and require a new customer to go through an elaborate sign up process; but there are some good solutions like Consult which have pretty good online consultation forms.
I'm building a product in this space, so I'm trying to understand if this is actually even a problem or not.
Would a good online consultation form have value for a salon?
Appreciate inputs
So, I've seen salons accepting new clients in numerous ways - online booking, online consultations forms, phone consultations, regular website form.
I've noticed some insist on taking a phone consultation or having a new client fill out a long website form, inspite of having a salon management software.
I'm curious to understand why this is the case.
Why aren't more folks adopting an online consultation form model, which integrates with their booking software? For instance, take photos, videos etc and then sync with the booking software?
I know there are a few softwares are showing their age and require a new customer to go through an elaborate sign up process; but there are some good solutions like Consult which have pretty good online consultation forms.
I'm building a product in this space, so I'm trying to understand if this is actually even a problem or not.
Would a good online consultation form have value for a salon?
Appreciate inputs