Hi!
I did a spray tan on a friend last night and she's messaged me this morning saying that her tan is patchy. She's described it as - lines on her arms and legs where there's no tan and her chest being lighter than anywhere else.
I'm Level 3 Sienna X trained and fairly experienced and I've never done a patchy tan or had a complaint. I've checked my machine and it's working fine and I checked my work after doing the tan and saw no problems. She said she followed all prep and aftercare advice. I've asked for pictures which she will send me on lunch break.
I understand that her chest might be lighter due to her own skin so I'm not too worried about that but the lines on her arms and legs are really stressing me out. I was never taught how to rectify a problem with a tan (tbh I didn't really rate Sienna X training after level 1) so I have no idea what to do in this situation. I also don't have any 8% Sienna X solution left to respray and I have my 1 year old and no car today and my nearest supplier is 25 miles away so I can't go get some. I was testing Nouvatan so I only have that brand atm.
Please someone help me! I'm a very upset, pregnant lady who is freaking out!
I did a spray tan on a friend last night and she's messaged me this morning saying that her tan is patchy. She's described it as - lines on her arms and legs where there's no tan and her chest being lighter than anywhere else.
I'm Level 3 Sienna X trained and fairly experienced and I've never done a patchy tan or had a complaint. I've checked my machine and it's working fine and I checked my work after doing the tan and saw no problems. She said she followed all prep and aftercare advice. I've asked for pictures which she will send me on lunch break.
I understand that her chest might be lighter due to her own skin so I'm not too worried about that but the lines on her arms and legs are really stressing me out. I was never taught how to rectify a problem with a tan (tbh I didn't really rate Sienna X training after level 1) so I have no idea what to do in this situation. I also don't have any 8% Sienna X solution left to respray and I have my 1 year old and no car today and my nearest supplier is 25 miles away so I can't go get some. I was testing Nouvatan so I only have that brand atm.
Please someone help me! I'm a very upset, pregnant lady who is freaking out!