Hi everyone, This is my first post but im desperate for some kind of advice....
I had Micro loops fitted on the 18th December 2013, 275 strands (supposedly 0.8g - not that i agree...) 22 inches in length.
I left the lady a deposit over Paypal (£60) after seeing her advertised on various Facebook selling pages in my area, she had loads of good positive feedback all over her wall, and lots of photos too. She sent me a receipt of proof of deposit n so on it was all good. Well she arrived a day late to fit my extensions after telling me they hadn't arrived...tho when i left my deposit she had told me she ordered them the same day, which makes no sense.... so i was already let down once by this lady.
She came round the following day and installed my micro loops, she was telling how she has 6 more clients today even tho it was already getting on 4pm, now don't get me wrong but surely she done a rush job? it took her about 2 hours to fit the hair, it felt very thin and didn't really look all that amazing for the price i had paid in total (£170 for hair and fitting) She had told me she makes no profit at all at the moment £170 is what she pays for the hair straight from her supplier. I thought this was a little untrue as iv seen the same amount of strands and lengths on eBay for a total of just £40....which annoyed me anyway seeing as i could have done it myself!
Anyway while she was fitting my hair she said she has to leave some natural hair to cover the loops for when i tie my hair up...tho when she went home i put my hair all up and you could clearly see loads of loops which didn't look nice at all.
I was expecting to be uncomfortable for a few days while my hair adjusted to the extensions, but by day 8 i had seriously had enough, my head was so itchy and uncomfortable i knew something wasn't right, i washed my hair 3 times in the first week it didn't feel like i could get them clean my head was so unbearably itchy it was becoming scabby sore and painful.
I contacted the lady to ask if its normal to be so itchy, she said it can take several weeks to calm down...well im sorry but i was almost at crying stage there's no way i could have held on several more weeks! I decided to go ahead and start taking the loops out myself, she didn't seem to be all that bothered about how i was feeling, so i figured IL do whats best for my head, and they all came out!
Not only did i seem to have been suffering some kind of reaction but the night i decided to remove the hair extensions i noticed around the micro loops where alot of gooey sticky glue mess, it felt as thought the silicone had been melted or dissolved, i had used all the correct products and followed her instruction sheet on how to keep them maintained.
My partner had treated me to these extensions for Christmas to cheer me up and give me a little confidence boost as i have gained alot of weight whilst suffering from m.e/cfs and severe depression. Not only do i feel guilty that hes wasted his money on something i couldn't bare to keep in my head but i could have bought a few new dresses instead and still had change for the price we paid which has literally all gone down the drain
My last complaint is when i removed the extensions and rewashed my hair alot and i mean ALOT of my natural hair had also come away into the bath, more that what looks normal for a weeks worth of hair shedding, my hair in the beginning before extensions was extremely thick, it is now very very thin. i will try to attach some pictures.
Basically if she refuses me any kind of refund what can i do next? or do i have to accept that its money wasted on a poor half arsed job Im so offput of having extensions ever again from now on.
(Sorry the pictures didnt come out so good its alot more red in real )
I had Micro loops fitted on the 18th December 2013, 275 strands (supposedly 0.8g - not that i agree...) 22 inches in length.
I left the lady a deposit over Paypal (£60) after seeing her advertised on various Facebook selling pages in my area, she had loads of good positive feedback all over her wall, and lots of photos too. She sent me a receipt of proof of deposit n so on it was all good. Well she arrived a day late to fit my extensions after telling me they hadn't arrived...tho when i left my deposit she had told me she ordered them the same day, which makes no sense.... so i was already let down once by this lady.
She came round the following day and installed my micro loops, she was telling how she has 6 more clients today even tho it was already getting on 4pm, now don't get me wrong but surely she done a rush job? it took her about 2 hours to fit the hair, it felt very thin and didn't really look all that amazing for the price i had paid in total (£170 for hair and fitting) She had told me she makes no profit at all at the moment £170 is what she pays for the hair straight from her supplier. I thought this was a little untrue as iv seen the same amount of strands and lengths on eBay for a total of just £40....which annoyed me anyway seeing as i could have done it myself!
Anyway while she was fitting my hair she said she has to leave some natural hair to cover the loops for when i tie my hair up...tho when she went home i put my hair all up and you could clearly see loads of loops which didn't look nice at all.
I was expecting to be uncomfortable for a few days while my hair adjusted to the extensions, but by day 8 i had seriously had enough, my head was so itchy and uncomfortable i knew something wasn't right, i washed my hair 3 times in the first week it didn't feel like i could get them clean my head was so unbearably itchy it was becoming scabby sore and painful.
I contacted the lady to ask if its normal to be so itchy, she said it can take several weeks to calm down...well im sorry but i was almost at crying stage there's no way i could have held on several more weeks! I decided to go ahead and start taking the loops out myself, she didn't seem to be all that bothered about how i was feeling, so i figured IL do whats best for my head, and they all came out!
Not only did i seem to have been suffering some kind of reaction but the night i decided to remove the hair extensions i noticed around the micro loops where alot of gooey sticky glue mess, it felt as thought the silicone had been melted or dissolved, i had used all the correct products and followed her instruction sheet on how to keep them maintained.
My partner had treated me to these extensions for Christmas to cheer me up and give me a little confidence boost as i have gained alot of weight whilst suffering from m.e/cfs and severe depression. Not only do i feel guilty that hes wasted his money on something i couldn't bare to keep in my head but i could have bought a few new dresses instead and still had change for the price we paid which has literally all gone down the drain
My last complaint is when i removed the extensions and rewashed my hair alot and i mean ALOT of my natural hair had also come away into the bath, more that what looks normal for a weeks worth of hair shedding, my hair in the beginning before extensions was extremely thick, it is now very very thin. i will try to attach some pictures.
Basically if she refuses me any kind of refund what can i do next? or do i have to accept that its money wasted on a poor half arsed job Im so offput of having extensions ever again from now on.
(Sorry the pictures didnt come out so good its alot more red in real )
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