EMMA AT ELITE
Well-Known Member
Then..... next time she is in & wants to re-book, either say; you have left your appointment book at home, so she is best to phone up tomorrow or say you have not yet filled out your (new) appointment book or if you know she preferes a certain day/time book yourself out for the next month so she cant have it!
Or if you dont like the idea of any of them, next time she wants to re-book, say do you mind if we have a quiet word, take her to the kitchen area/ somewhere that is not overheared or maybe in your treatment room (if you have one) & talk to her - no-one deserves to feel or be spoke to like that!
How often is this client in? What does she have done? x
Or if you dont like the idea of any of them, next time she wants to re-book, say do you mind if we have a quiet word, take her to the kitchen area/ somewhere that is not overheared or maybe in your treatment room (if you have one) & talk to her - no-one deserves to feel or be spoke to like that!
How often is this client in? What does she have done? x