A client of mine who I have been waxing every 5 weeks for over 6 months had a very instant and sore looking reaction to her treatment. After 24 hours it was obvious that the top layer of skin had torn away during the treatment. All products used were the same as have always been used and everything set to how it always has been. The only explanation I can find online is the use of retinol containing products that could affect the skin but my question is can these cream affect skin it hasn’t been used on as she uses the creams on her face but the skin has torn on her legs. Really confused as to why this has happened as she has never had this before and had been waxing for years.