Star Nail - Starlight Gel not soak offable

[manicured Babet]

Recently I purchased the whole kit and kaboodle of the Starlight Gel. I didn't have any problems with it until I tried to remove it. The only thing I forgot to buy was the soak off solution. Apparently the manufactures took this product off the market. When I called Star Nail about this the customer rep. appologized and told me to "take a heavy grit file and watch out for the cuticle and file it off." Not what I was hoping to hear, so I tried acetone.

I wrapped my fingers with soaked acetone cotton with tinfoil and electric mitts for atleast 20- 25 minutes. Didn't budge the gel at all, it was still dry.
In the end I had to file them off. Does anyone know if anything will take these puppies off?

Thanks.:grr:

 

[bling nails]

if acetone didnt shift them, im afraid you will have to gently buff them off, you don't use a heavy grit file tho, 100/180 is fine. whatever you do don't pick or pull the gel off.

 

[cantrelax]

GO GENTLY!!!! And then as you get closer to the natural nail you may want to switch to a 240 grit file, which is what I do. Also to cause as little damage as possible to the natural nail I leave a thin layer on gel on the nail plate. It will eventually just grow up and off. hth xx

 

[manicured Babet]

Thanks for everyone's help, Just gently file them off eh!
Well that's the only way, thats just what I'm going to have to do.

Sorry I didn't reply earlier, baby needed my attention.
Great help, Thanks a bunch.

 

[angel fingers]

could you get a refund on your purchase ?

it seems pretty unreasonable to market it a soak off and then withdraw the soaker !