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    Refund

    Hi, As above I always advise clients when applying colours over bleached her it will always fade, the more pastel or light the tone- the quicker it will fade. If it’s the case you didn’t advise the client then maybe offer a free pink/purple top up and tell her how to maintain at home but I...
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    Hair breakage, what to charge?

    Thank you just saw the reply The next week I did a free olaplex treatment and the next appt half price
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    Unhappy customer after balayage fail

    Hi, I’m wondering how to deal with a customer complaint, this is what happened. Dyed level 4 wanting a red 6 balayage. I did a strand test and it came out well so we went ahead with the balayage with bleach When I finished back of head I noticed the foils were BURNING hot and liquid seeping...
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    Pulp roit silver toner

    You could do bleach highlights to a level 9/10 and use wella color touch 7/89 with 8/8. Won’t shift her base but once the toner washes off she’ll be left with blonde highlights
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    Hair breakage, what to charge?

    Hi, so I’m wondering what you guys think about charging when a colour doesn’t go quite right The situation is a scalp bleach on a regular client, using Blondme Schwarzkopf the bleach tends to spread and I have overlapped on a section of hair (3 month old root, and the growth was really zig...
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    Blondme bleach with Olaplex?

    No, in terms of damage I haven't noticed anything out of the ordinary just that it really heats up but maybe this is more down to the temp in the salon. I think as long as you're keeping an eye out and regularly testing the elasticity of the hair it should be fine. Thanks, I've never used Joico
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    Platinum hair toner

    Redken Shades eq I usually use 9T/9V but it does come out quite violet sometimes. A few days ago I used wella hi lift 12/96 on myself (would not use this on a client for obvious reasons) and it’s the whitest i’ve had, seriously dreamy but the texture is pretty bad :/
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    Bleached regrowth not holding the colour

    has the root been lifted enough for the lavender to take? this is happened to me before and i’m sure i had to user a darker colour
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    Blondme bleach with Olaplex?

    I’m also thinking of using olaplex with blondme. I’m just using blondme alone at the moment and I feel like it’s great in some ways on the scalp as it seems to stay moist, not needing to reapply however it develops really quick and also seems to get warmer and swell compared to wella blondor for...
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    Balayage too dull, complaining client

    thank u! Those transition bits will need fading aswell though as there was a lot of grey :rolleyes:
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    On scalp bleach application?

    Have changed from Redken to Schwartzkopf Blondme, it’s dust free and stays moist on the scalp so no reapplication needed. Also when you rinse it the hair has a real soft and glossy feel x
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    Balayage too dull, complaining client

    Hi I lifted client to level 9 and my colleague decided to tone with Redken Shades Eq 9V and 9B and it came out almost grey but for the most part dull. She wanted more of a golden blonde and i’ve said i’ll fix it I’ve read to do a bleach wash, (warm water rather than low peroxide and shampoo?)...
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    Pravana

    we haven’t been using pravana for long but the shine definitely seems better than on other brands crazy colors etc the only thing is that for a lot of the colours you need to lift to level 9 minimum, not just the pastels either
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