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I’m assuming you’ve been offered a lease that excludes security of tenure under the Landlord and Tenant Act 1954. It’s quite usual for a commercial lease to be offered on these terms - usually for shorter leases. Leases which give full statutory security are usually offered on a full...

An answering machine just says “no-one is available”. It’s worth it to leave a message directing people to your website for online booking. My message includes my email address and explains that they’ll get an auto response with a booking link. But most people are using their phones because...

I don’t imagine that spray tan techniques would be beneficial since a spray tan gun sprays a fine mist over a relatively large area with the intention of creating a fine mist of droplets. However using a spray tan product for an airbrush tattoo could work. You’d need the deeper products rather...

You want to buy a hair grip - their are lots of different styles exactly for this issue. Let the hair grow longer, it will look pretty as soft tendrils framing your face as it grows or you can use some hair product and and clip it back if for a neater look.

Well I wouldn’t be interested in multiple bottles of the same colour, You could package them into colour families - 6 shades of red, 6 shades of blue/green, 6 shades of pastel colours, 6 shades of bridal soft pinks etc. Then I’d offer it for sale as 12 products - choose 2 colour families...

Unfortunately Waiver’s aren’t legally valid in the U.K.. I am an insurance specialist in liability risk assessment.

Hi Sandhu Your best course of action would be to join a professional association offering business services to members. This is just one option https://www.nhbf.co.uk/membership/member-benefits/ They offer template contracts and HR advice among other things. You also need a pension scheme. I...

Unfortunately you can’t rent your professional equipment out, This is because you cannot rent equipment to someone who’s not competent. You’re not a therapist so you can’t train someone to the point where they are safe. The list of what could go wrong is enormous. You’d have no control over...

Usually you go for a maximum of 3 words. I’m “The Duchess” and that encapsulates the essence of my service offering, expertise, price point and customer experience. Surely your clients will say that they go to “Renee’s” whatever you call yourself? Using the possessive apostrophe will also...

Trying to be better than the best is unrealistic so treat these demoralising posts as training! Just embrace the look and deconstruct it to see what tips and tricks you can pick up. When I was just starting out in henna brows there were loads of dramatic looks on Instagram- but I found the...

Hi Mama Moo and welcome. I’d suggest starting with a bit of market research. Take some time to try different experiences in various establishments. Think about your perspective as a customer and put your business brain to work. What did you love? What would you change? How would you do...

When I trained as a La Stone therapist, I took a taxi to the address only to discover we were driving through a field, along an unmade track! I thought we were lost! I was horribly embarrassed for his car but I didn’t want to get out and pay him off until I was sure I was in the right place...

Hi Loulpu4 Welcome - first a forum protocol suggestion. If you “like” someone’s post they are more likely to notice and respond to any follow up questions. It’s about visibility, I don’t always return to a thread and I only spotted your comment after RosieR had liked my own comment. In...

As a solo practitioner it is perfectly ok to advertise a ladies only service (in the U.K). You do not have to offer to visit homes to carry out services on men. Different rules apply in salons and spas with a team of staff. Businesses can still exclude men, but they are on dodgy ground and...

I also use IBX and I haven’t found any changes that would help adhesion. Are your clients nails growing well/rapidly? I have one client who will go through phases with lifting problems and her nails have always grown more than usual when this happens. I’m a bioscupture technician and we use...

I bought mine from Majestic towels - much better than other brands. You need to wash them inside a “delicates” bag in order to protect the Velcro from little fibres getting stuck in the grippy bits. This is what stops Velcro from sticking. I only tumble dry mine until they are damp and then...

You can get insurance with non accredited qualifications, where the subject is taught at the level of a 2/3/4 course but not verified by an external auditor on behalf of an accredited vocational qualification body. you just have fewer choices, you can’t shop around and if insurers decide to...

Hi The Skin Therapist and welcome. Speaking as an experienced salon owner I would be in heaven if an employee came to me having looked at my business figures and undertaken similar analysis. It may be that your Boss isn’t particularly focussed on the business side of things. I am concerned...

Hi Beauty 143 Well done on your research. You are indeed correct that sharing a booking platform can create issues. The main one is data protection, you will need a privacy notice explaining that data is shared between all staff including self employed staff. You will be able to see...

Great point Trinity! I shall make a note