Does this sound like you? You have an ongoing challenge in your salon and you keep trying different things to solve it and although it may get better for a period; it never seems to change permanently. You are disillusioned with trying and feel like if you just had the answer to this one thing everything else would fall into place.
I wish I could jump up and say I have it, I have that one thing that will totally transform your business, take away your problem and hand you the key to success. Well at this point you probably wouldnt believe me and Im sure skepticism would step and say wait a minute, weve heard that before. You probably have had many people tell you this before and in all fairness, to some degree they were right. They may have been able to offer you a solution to your most pressing challenge and if implemented, would change your business. But the truth of the matter is that a successful business isnt the sum of just one component but rather a succession of components that when put together create a strong business model.
Even knowing this I can hear the reluctance and I must tell you gently that the real problem is usually with the salon owner themselves. Sometimes they have lost so much faith that they stop trying all together. And most times they want the solution but they arent willing to do the work. They feel that making one change wont make any difference when the opposite is true. Its those small changes that when strung together have a powerful impact on the business.
Most of the real work in changing the business comes when you can change the owners attitudes and experiences.
The first thing that needs to happens is to take the emotion out of the challenge which is usually fear and once relieved of that you can then think logically about the situation. Then action plans play a major role followed by commitment. No one else can change the course of your salon but you. You must be willing and you must develop an attitude of seeking help and being open to it.
So the next time you find yourself searching for that one thing that will make it all better, begin where you are and start with whats looking you in the mirror. Take one small step and little by little each change no matter the size will grow your salon into a fabulous company.
Cheryl Roose
CEO, Salon Operating System
Contributor, SalonBlabbermouth
I wish I could jump up and say I have it, I have that one thing that will totally transform your business, take away your problem and hand you the key to success. Well at this point you probably wouldnt believe me and Im sure skepticism would step and say wait a minute, weve heard that before. You probably have had many people tell you this before and in all fairness, to some degree they were right. They may have been able to offer you a solution to your most pressing challenge and if implemented, would change your business. But the truth of the matter is that a successful business isnt the sum of just one component but rather a succession of components that when put together create a strong business model.
Even knowing this I can hear the reluctance and I must tell you gently that the real problem is usually with the salon owner themselves. Sometimes they have lost so much faith that they stop trying all together. And most times they want the solution but they arent willing to do the work. They feel that making one change wont make any difference when the opposite is true. Its those small changes that when strung together have a powerful impact on the business.
Most of the real work in changing the business comes when you can change the owners attitudes and experiences.
The first thing that needs to happens is to take the emotion out of the challenge which is usually fear and once relieved of that you can then think logically about the situation. Then action plans play a major role followed by commitment. No one else can change the course of your salon but you. You must be willing and you must develop an attitude of seeking help and being open to it.
So the next time you find yourself searching for that one thing that will make it all better, begin where you are and start with whats looking you in the mirror. Take one small step and little by little each change no matter the size will grow your salon into a fabulous company.
Cheryl Roose
CEO, Salon Operating System
Contributor, SalonBlabbermouth
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