Hello everyone, I recently started using a booking app to let clients and new clients book online. I have worked multiple previous jobs before doing nails and have had one terrible experience with a coworker that was extremely rude to me, other coworkers, and customers which led her to be forced to resign. It was years ago and I have not seen her since and know I wouldn’t feel comfortable around her if I ever saw her again. She just booked an appointment online and now I don’t know what to do. I know I would not feel comfortable around her at all due to the past, but is it wrong to cancel her appointment if I have never even done her nails before? Has anyone else had this situation before, if so what would you do?