Hi there,
Very interesting reading over these comments. I actually work with Tracey Cunningham on a daily basis, having used this on well over 2500 clients at this point over the last 8 months as we do 30 - 50 people a day 4 days a week. I'll go through now and address each issue I see here.
First of all, nothing like the Goldwell silklift at all. I would actually love to hear how you were mixing in regards to this as I think that is where the issue may lie. This is from personally using the product and our results have been absolutely amazing. As for styled hair, you can see results posted all over in regards to reparation. This is working internally on the hair, not coating the hair like a silicone based conditioner nor going through and putting protein into the hair which eventually causes brittleness and breakage.
As for pushing the envelope, you are definitely able to push things farther. Reason for this being, there are more bonds left in the hair to break and continue lightening to a much greater extent than normally would be available but within reason.
When dealing with on the scalp application, 20 vol. is recommended more for client comfort due to higher developer levels causing scalp irritation. May have to process a bit longer, but worth it overall when maintaining overall integrity.
As for lightener getting hot, specific testing was done in regards to this. It has nothing to do with Olaplex as this has been a problem with lightener for many years. Usually a chemical reaction due to buildup of minerals within the hair. Just check as you normally would!
In regards to being a polymer, it is not. There is a single active ingredient composed of carbon, oxygen, nitrogen and sulphur put together in a way that it actually goes through and links broken bonds within the hair.
This is unlike anything I have ever used before. You can check out ABCH review too.
http://myemail.constantcontact.com/...-Deal.html?soid=1102356594365&aid=BA8S9h0H1ig
Kindest regards,
Jordan