So glad I found this thread! I wasn't sure if it was just me being unreasonable lol. I am really fed up of the UK site, orders take sooo long to be delivered and items are out of stock for months. GelColor in 'Lady In Black' was out of stock for months (don't know if it still is as have not checked for a while) so I emailed and did not receive a reply. I then phoned customer services asking what the issue was, was it getting discontinued, was there a GelColor I could order that was very similar etc, and they were absolutely useless and could give me no information whatsoever apart from to keep calling each week?! I also agree with all of you in relation to their stock take, pretty pathetic that they are incapable of putting through any orders at the time of their stock take, why? I think that with a company like OPI who make such high quality, professional, recognised products, their customer service is not up to scratch. So much so that I am now gradually switching to Gelish for my gel polish (whereas before I was using OPI exclusively). However I love everything else OPI like their files and their manicure/pedicure products, so will have to put up with them haha. One nice wee touch though was when I phoned them to ask about an order I had waited nearly three weeks on, I received an Infinite Shine pack from them as an apology. Nice little treat for my hands alone, not my clients hehe.
Good to have that wee rant there, my husband has already heard it [emoji85] x