Hi everyone
Could you give me some advice please.
I had a lady booked in for a new set on sat but when she arrived she still had a few enhancements on from a previous salon. A chinese nail bar close to me had applied them. The thing is, she wasnt happy with them and wanted the rest removed and a new set put on, but her nails were in a really bad state, really bad. They were very yellow, crumbling, almost right down to the cuticle area on some, and i wondered if she might have had something infectious so i refused to do them. she kept insisting that they were like it due to her very poor health and all the medication she has to take and that the doctor had warned her that her nails would suffer as a result. She also said that the little chinese man didnt want to touch them either but she insisted so he did! I know bad can health can have an effect but these looked like they had just been eaten away. I can see why most of the nails had come off. Anyway, i turned her away, she wasn't happy. Has anyone else seen nails like this? and did they put enhancements on or turn the client away? I don't like turning people away, but i can't take the risk of infecting other clients can i? As i am fairly new to the business i wasnt sure if they were a contra-indication or not? any advice please??
Could you give me some advice please.
I had a lady booked in for a new set on sat but when she arrived she still had a few enhancements on from a previous salon. A chinese nail bar close to me had applied them. The thing is, she wasnt happy with them and wanted the rest removed and a new set put on, but her nails were in a really bad state, really bad. They were very yellow, crumbling, almost right down to the cuticle area on some, and i wondered if she might have had something infectious so i refused to do them. she kept insisting that they were like it due to her very poor health and all the medication she has to take and that the doctor had warned her that her nails would suffer as a result. She also said that the little chinese man didnt want to touch them either but she insisted so he did! I know bad can health can have an effect but these looked like they had just been eaten away. I can see why most of the nails had come off. Anyway, i turned her away, she wasn't happy. Has anyone else seen nails like this? and did they put enhancements on or turn the client away? I don't like turning people away, but i can't take the risk of infecting other clients can i? As i am fairly new to the business i wasnt sure if they were a contra-indication or not? any advice please??