Please could someone help. I had a client just over 3 weeks ago who I did a set of gel extensions for. She messaged me yesturday with photos of her nails which I can’t seem to attach and said she had taken them off and Her nails are in a bad way. It is clear that she has ripped them all off and one even has blood at the free edge where it’s been torn. It looks like there is a bit of green on a couple of nails but she’s saying it’s on every nail. I have been doing nails for a long time now and am always so careful to sanitise nails and equipment and prep nails carefully before application and stick the tips on correctly. If it was something I had done, would it not of happened sooner not 3 weeks down the line? I have never had bad feedback and certainly never had anything like this before and am completely distraught to the point it makes me think I’m not good enough. Please could someone help advise me.