Maryrose
Member
Hi just need some advice. I waxed a lady chin/lip and eyebrows just before xmas. I also went over with tweezers to take out very short hairs. I always ask my client to gently touch the waxed area to see if they can feel any odd hairs. At the end I always give them a mirror and ask them to look and see if the shape etc is ok. This lady said all was good. Today she has come in and rebooked with another therapist and has said she wasnt happy. I tactfully said that I had shown her and she had checked and all was good - her reply was she cldnt see properly as she didbt have her glasses with her. I have never had a complaint about waxing...