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  1. L

    What is your salon Facebook?

    Hello ladies I have a page about 60 likes away from 1k I thought I’d put it out there and see if anyone is in the Christmas spirit to give my page a like https://www.facebook.com/lovebeautycompany/ It would be extremely appreciated we all know how hard us therapists work and hitting 1k would...
  2. L

    Christmas mayhem!

    Hope all goes well with operation
  3. L

    Advice needed for a customer complaint

    Thank you that’s really helpful. I have sent her a closed message with what action I have taken and investigation findings and she is still continuing. She has said that the therapist shortcut her 5 minutes treatment time and that if I don’t give her and partner a full refund she will write all...
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    Advice needed for a customer complaint

    Hello, I am need of some professional advice with a recent customer making a complaint. We had a therapist hold treatments at a venue we regularly attend and she followed everything correctly. The venue contacted me to see if there were issues with the heating & hot water as the therapist...
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    Spilt primer

    Hi all please can I have your advice. Recently I went to a customers house to do her nails i did them on an offer and everything went well until my nail primer fell over and the lid wasn't completely screwed on I cleaned this straight away told her I will help with costs etc Well..... She...
  6. L

    Nail polish cracking

    I have had the exact same with my cuccio top coat. Two of my clients nails have cracked this has never happened to me before neither?
  7. L

    New salon

    I have just started working at a new salon which is in the countryside 10 minutes travel from local housing areas. There's a ball pit next door which I've aimed treatments at but no luck. This salon is all from fresh so I am trying to get as much clientele as possible. Any tips and advice...
  8. L

    Charity auction!

    Hi has this auction happened yet? I work for a salon in shropshire and we could provide a voucher if you are still holding auction?
  9. L

    Calling all Nubar Gelicure & Orly Gel FX techs

    I agree!! I find it quite gloopy and again there is just something about it that is not as good as other brands x
  10. L

    Orly Gel FX/Shellac lamp?

    Yes it will still be curable 😃 xx
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