I have a weird question~ lol But I am fairly new in the industry and the main thing I have still not figured out is how to go about the Soak! I always end up grabbing their foot and starting before the 5 mins is up. I sit them down, the footbath is always filled already~turn it on~ have them pick out a polish and offer them a beverage (but they usually always decline or have their own anyways!) And as I am just starting they are all new clients soooooo I never know what to say~ it always feels so awkward~ I usually end up saying " so whens the last time you had a pedicure" but I think that might affend people & just sounds plan ridiculous?! LOL I always feel "new" at this point in the pedicure & feel I give a terrible first impression. Sometimes they of course start a conversation and I go with it but when they don't~ it sucks! I was wondering if anybody else has experienced this or how you handle it~ things you ask or things you do to occupy this time : ) Thanks so much!!