Hi, I've come over from the beauty side. I don't no where to start really but I'm all over blonde, I get my roots bleached every 5 weeks and they use a toner. I keep getting orange roots, although it looks fine in the salon when I get home it's orange. The last few times it's seems as if it's only one side of my head that orange and the other is white (which is what I want - white) I've been back a few times to say its not right and the girl puts more bleach and one side and it seems to even it out. The bleach initially is on for the maximum, is it my hair that's a problem or is the girl just don't doing it right? I have no idea about hair but it's seriously starting to frustrate me. The girl is lovely and I lover her doing my hair otherwise she's a star I don't know if I'd trust anyone else but she's just not getting the colour right and im sick of ringing complaining and going back! I just don't know what to do??