hairbybridie
Well-Known Member
Hi Guys,
How do you deal with clients who dont pay??
So I've had two clients in the past month not pay. I'm based in a salon and have been back to back pretty much every day and my clients always manage to be early meaning I have a client early and waiting whilst I finish my current one.
Because of this, I asked one client who had become a sort of friend & was getting her maintenance at half price to send me the money through bank transfer, as I had my next client waiting I trusted her to pay the money as I didn't have time to wait around for her to sort it out. bare in mind she had a massive discount and has had lots of freebies off me. its been 3 weeks and she's ignoring all my messages and hasn't paid but keeps watching my insta stories etc?!
I then did a girls extensions last week who has been a regular at the salon for a while but this was the first time me meeting her. Because I'm an absolute mug and she was so desperate for extensions, I let her pay the cost of the hair during fitting and we agreed that she would pay my fitting charge today. This was purely because she was a regular in the salon and so we arranged that she would come to the salon/me go to her to collect the money.. obviously she hasn't been in the salon or answered my calls or texts so I'm taking it she isn't paying..
WHAT DO I DO?? I know its partly my fault for being too soft and letting people off but is there actually anything I can do?
thanks x x
How do you deal with clients who dont pay??
So I've had two clients in the past month not pay. I'm based in a salon and have been back to back pretty much every day and my clients always manage to be early meaning I have a client early and waiting whilst I finish my current one.
Because of this, I asked one client who had become a sort of friend & was getting her maintenance at half price to send me the money through bank transfer, as I had my next client waiting I trusted her to pay the money as I didn't have time to wait around for her to sort it out. bare in mind she had a massive discount and has had lots of freebies off me. its been 3 weeks and she's ignoring all my messages and hasn't paid but keeps watching my insta stories etc?!
I then did a girls extensions last week who has been a regular at the salon for a while but this was the first time me meeting her. Because I'm an absolute mug and she was so desperate for extensions, I let her pay the cost of the hair during fitting and we agreed that she would pay my fitting charge today. This was purely because she was a regular in the salon and so we arranged that she would come to the salon/me go to her to collect the money.. obviously she hasn't been in the salon or answered my calls or texts so I'm taking it she isn't paying..
WHAT DO I DO?? I know its partly my fault for being too soft and letting people off but is there actually anything I can do?
thanks x x