Hi ladies,
Sorry if I have posted this in the wrong category. Please direct me to the right place
Ok, so I have made a massive boo boo!
I am a level 2 qualified hairdresser. And this is actually a question about my own Barnet.
Ok so after spending years constantly abusing my hair, I decided to finally cut it all off, go blonde and grow it lovely and long.
So until yesterday I was three quarries of the way there! My hair was in perfect condition. But my usual hairdresser has been fully booked for the last 6 weeks so my partner suggested I give his friend a call.
I had been quite blonde for the summer and wanted to go darker so I asked her to put a 7.3 and another dark blonde through and a few highlights. So one bleach to two dark.. Well the girl only had the 7.3 and bleach. She has used 40 vol right the way through my hair. She didnt just do a root retouch for the blonde and has completely ruined my hair.
I am so annoyed!! Not to mention the fact that I have bleeds left right and centre and the 7.3 has only taken from my root to about two inches down the hair so I look like I've got some weird ombré going on with zebra roots.
And as I'm too impatient to sit and let people blow dry my hair I just washed it off, paid her and sent her on her way.
After I had dried it, snapped a load of hair off and had a good inspection and cry I text her saying I'm not very pleased with my hair and told her the problem. In reply she has offered to use a toner and re do the darker colour. To which I politely declined and said I would rather just have my money back.
I'm so annoyed!! I have to go and get my hair cut short again as it is a mess as well as pay out to get the colour sorted.
Is there anyway I can go about getting the money back?
Sorry if I have posted this in the wrong category. Please direct me to the right place
Ok, so I have made a massive boo boo!
I am a level 2 qualified hairdresser. And this is actually a question about my own Barnet.
Ok so after spending years constantly abusing my hair, I decided to finally cut it all off, go blonde and grow it lovely and long.
So until yesterday I was three quarries of the way there! My hair was in perfect condition. But my usual hairdresser has been fully booked for the last 6 weeks so my partner suggested I give his friend a call.
I had been quite blonde for the summer and wanted to go darker so I asked her to put a 7.3 and another dark blonde through and a few highlights. So one bleach to two dark.. Well the girl only had the 7.3 and bleach. She has used 40 vol right the way through my hair. She didnt just do a root retouch for the blonde and has completely ruined my hair.
I am so annoyed!! Not to mention the fact that I have bleeds left right and centre and the 7.3 has only taken from my root to about two inches down the hair so I look like I've got some weird ombré going on with zebra roots.
And as I'm too impatient to sit and let people blow dry my hair I just washed it off, paid her and sent her on her way.
After I had dried it, snapped a load of hair off and had a good inspection and cry I text her saying I'm not very pleased with my hair and told her the problem. In reply she has offered to use a toner and re do the darker colour. To which I politely declined and said I would rather just have my money back.
I'm so annoyed!! I have to go and get my hair cut short again as it is a mess as well as pay out to get the colour sorted.
Is there anyway I can go about getting the money back?
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