I have a client booked in tomorrow morning she's a new client so I skin tested her couple of weeks ago and at the same time I took a strand test as she said she had a few different colours on it and wanted to be blonde. So anyway I did the strand test which didn't lift great she has a lot of build up on it. She had just messaged me to say she is in the process of "stripping her hair" with a product she bought from a home bargain store!!! I'm kinda in disbelief!