sarah@nouvatan
Member
I've had a very similar problem. I ordered over the phone some samples and they've taken then money for but I still have yet to receive the goods. This was over 3 weeks ago. I emailed them 3 days ago and haven't had a response! I'm on holiday at the moment so when I get back to the UK I will give them a ring. By then if I still haven't got the samples it would have been 1 month exactly!!
I'm annoyed because everyone is saying how great the customer service is :|
Ashley
DHA Tanning
Morning Ashley,
Sorry to hear you have not received your samples, are you back in the UK yet?