Perm not taking when dry

[Cat2610]

we have a client who’s perm looks great when wet but once dry it frizzed out and falls out. Any ideas?

 

[AcidPerm]

Do you mean when you dried it in the salon or after a few days when she’s home?

 

[Cat2610]

Both! She said it was doing it when she dried it so we got her in and diffused it ourselves it did the same

 

[AcidPerm]

What was it like when you first did it though. Did you use Olaplex and did it take properly?
It sounds like a home care issue.
Do you know what products she uses?
If it’s frizzy, I wonder if it’s got too much protein but is lacking moisture.
Does she condition it after washing to close the cuticle scales? Has she tried using a leave in conditioner?