how about - she broke them????
Product still on - rest of nails still on - 2 thumb nails broken - tells me that she broke them OR the thumbs were too long for her in the first place!!
Why, when 8 are intact, and 2 obviously haven't
fallen off - do you think it is your fault??? Have faith - I would repair them as breakages and charge!! Talk your clients through what you are doing - as
- you are doing it - tell them 'these nails don't fall off'
how can they? they are chemically bonded to the natural nail??? - I did that all the time and my clients never
used that expression - if the nails 'fall off' I wanna see the whole thing in one piece (and that has NEVER happened) - if it broke - you'll still see plenty of pink in zones 2 & 3 - you did nothing wrong apart from maybe doing her nails too long for her initially - HTH's!!