I've used Pinks for at least a couple of years now and am very happy with it.
Great for a small salon - no minimum orders, Kirsty & Luke v friendly & helpful, small range too which I like (do we really need dozens of products in a range?) and you can mix and match. ie serum can be used on it's own, layered or blended into moisturisers to custom blend according to needs/seasons.
I have had 3 people react to the cleansers but a few cool cloths and a note to never use it again and they've all been fine. I also have a lady who is allergic to lavender so I just avoid the ocha range and use the lemongrass range and she's then fine too.
I only use Pinks on myself at home - if I don't use it on me I'm not going to use it on my clients - and I love it. Me being comfortable with using a product on my clients and the ethics behind it is more important to me than how much it costs.
It does seem expensive but you have to educate clients - it really does last a long time if you get the large sizes and then wrt retail it compares very favourably price-wise with other ranges so I just don't even give clients the options of the small bottles. When you factor in that it really is exceptionally good quality with an extremely high percentage of organic ingredients it is good value for money.
Even bigger sizes for salon use would be great and I find the jars messy, fiddly and noisy during treatments although they're very attractive for retail. I think their packaging is a work in progress though.
No-one has ever come in asking for a Pinks Boutique facial by name, but if you've already got loyal clients who trust you that's probably not a problem.
I'm glad I went with them.
Good luck