mandy1985
Well-Known Member
Hi
I've seen theres quite a few older posts about this company. wish I'd seen them before i booked myself on a waxing course……
I booked a waxing and intimate waxing course with. Aswel as indian head massage and threading. All have been rescheduled to next month due to not enough people on the course, all except the intimate waxing. i purposely booked the waxing first then the intimate because it states I need a waxing qualification to do the intimate waxing.
I phoned a couple weeks ago and the lady said it would be ok and we could work around it so the course can still go ahead, but that she would let me know if there was any problem. (they also said the trainers were away in june, which is why the course really isn't going ahead) I phoned today (2 weeks before the course) and she told me i can't do the course because i wont be qualified in waxing! they have no further dates for this course, told me to phone back in a week when the trainers are about to ask of any coming up dates. i asked if i could exchange and do another course but the courses i wanted also had no scheduled dates.
They won't refund the full amount because i have entered their 'student portal' though the work and videos is no different to what you get on utube or in my beauty nvq book. but beings the waxing course situation isn't my fault surely refund should be an option! i don't know whether to just wait till july and hope my courses go ahead, then wait until a future intimate waxing course goes ahead. Or just rebook all with a company who i trust will deliver what I've paid for and fight for a full refund with this company…….anyone else had this problem?
mandy
I've seen theres quite a few older posts about this company. wish I'd seen them before i booked myself on a waxing course……
I booked a waxing and intimate waxing course with. Aswel as indian head massage and threading. All have been rescheduled to next month due to not enough people on the course, all except the intimate waxing. i purposely booked the waxing first then the intimate because it states I need a waxing qualification to do the intimate waxing.
I phoned a couple weeks ago and the lady said it would be ok and we could work around it so the course can still go ahead, but that she would let me know if there was any problem. (they also said the trainers were away in june, which is why the course really isn't going ahead) I phoned today (2 weeks before the course) and she told me i can't do the course because i wont be qualified in waxing! they have no further dates for this course, told me to phone back in a week when the trainers are about to ask of any coming up dates. i asked if i could exchange and do another course but the courses i wanted also had no scheduled dates.
They won't refund the full amount because i have entered their 'student portal' though the work and videos is no different to what you get on utube or in my beauty nvq book. but beings the waxing course situation isn't my fault surely refund should be an option! i don't know whether to just wait till july and hope my courses go ahead, then wait until a future intimate waxing course goes ahead. Or just rebook all with a company who i trust will deliver what I've paid for and fight for a full refund with this company…….anyone else had this problem?
mandy