I did my training 3 years ago with Naturasun I have had a break from tanning for a while but ave decided to get back into it, I was looking for my certificate and I can't find it anywhere so I called them last wek to ask if I could have a duplicte copy I was told someone would call me back..............no phone call I have called them again and still no call back, am I asking too much for a copy? I would even pay an administration charge? what should I do?