Tint gone orange!

[Emily9]

Does anyone know why this has happened or how to fix it.

One of my regulars who I always tint with the same brands etc has text to say the tint has gone orang on the skin as opposed to the bow hair?

Never happened before

 

[Rachul123]

Could it of reacted to faketan?
If its on the skin surely it will wipe away as its just a temporary stain.
Are the eyebrows the correct colour?

 

[Emily9]

The eyebrows are perfect same colour as always just orange underneath on the skin. She's not the easiest client either everything's a drama even when nothing's wrong. I don't even know how to get rid of the staining if my stain remover doesn't get it off?! X

 

[xxhaylzxx]

Is she pregnant? Something similar happened to me when my client was pregnant. Xx

 

[Simba1972]

Is she pregnant? Something similar happened to me when my client was pregnant. Xx

My client pulled a pregnancy out the bag on me when her colour didn't lift despite me always telling the clients I must be informed before I put colour on as you could bet your bottom dollar it won't lift. There's a questionnaire now I always ask them to fill in if the client says no to the pregnancy question and they reveal they are after the colour may not of lifted I make the pay again. If they didn't lie in the first place it wouldn't of gone like that. If the box says yes I put in a slightly darker or stronger tint