Perfecttennails
Well-Known Member
Hello all,
Before I start, may I just advise that the following post may annoy some seasoned professionals but unfortunately, I am only a newbie and have made some serious mistakes in my training and start of my career and am looking for help to change it not to be told off.
Basically my story is that I trained with salon services in February of this year. I did the three day nail course, which is one day of manicure and pedicure and two days of learning how to apply gel extensions. I know now that their courses are crap, but at the time I didn't I passed the course and was told that I had done really well, so immediately began practising every chance I got and trying to get my business name out there. I used ASP T3 gel to do my extensions as advised by my trainer, and for my gel colours, I used ASP signature soak off gel.
Now the signature polish is very long-lasting but unfortunately, is a total nightmare to get off and I really struggled to remove it from a couple of clients. I ended up having to file it off, which has damaged their nails and they have since broken off and become short. With the extensions, I am finding that they are not lasting on my clients, despite following the instructions to a T. This has resulted in hardly any clients contacting me to come back, although none of them have contacted me to say they have had any problems. I do say when I leave them "please call me if you have any problems with your nails at all" to which I would go back and assess their nails and if it is down to me repair for free, if it is down to them picking, charge them for repairs. My trainer also advised me just offer sets of extensions for £10 to just get people into practice on which I did, and these are all the clients I haven't heard back from so maybe they were just taking advantage of a good thing? Part from the clients I have contacted to ask how things are going re: extensions, they are just not lasting on my clients longer than a week?
I have contacted salon services, I have contacted ASP; I have tried many different products, different tips etc and it is just not working out for me so I complained to salon services (who were very quick to refund me the entire course which is great) and I am now going to retrain with Gelish. I am doing a Gelish soak off gel colour course on the 26th of this month, and I'm training to do Gelish hard gel on 13th May, so I am making sure to stay quiet and not advertise myself at present. When I start up again, I would like to focus on offering gel colour and design as opposed to going back down the road of extensions, but obviously I would like to have the training under my belt for them, so that I can help some of my friends and clients who are biters and/or can't grow their nails very long.
The thing that I need help with, is that because things have gone so wrong, I don't really know how to restart up and what to say to clients when they do contact me before I am ready? I don't want to say basically that my training is rubbish because it's gonna not make them want to come back to me. I just feel a bit frustrated and kind of wish I could just completely chuck away the last month and start all over again because some people will have associated me with crap nails etc and this has definitely put a dampener on what was supposed to be a great career move for me, moving from a hobby into a career I am doing a charity event in June at one of my friends school, so I'm going to offer gel colour or manicures for cheap there with a little goody bag to try and get business through my door, but I guess it just kind of upsets me and I just wanted advice from people who have been there and done that as to what my best move would be and how to start everything up again?
I think the final nail in the coffin is that I did a competition for a free gel colour if people liked and shared my page on Facebook to try and get my name out there. The winner, she had had surgery on her left hand, so I spent absolutely ages taking my time doing her poorly hand. She said they were great and would be coming back to me and I have just looked on her page now and seen that she has gone to the salon in town and had her nails done and spattered it all over Facebook. I suppose it just made me feel a bit pants, I thought I did such a good job she would come back to me
Any way I won't bore you with my story any longer but if anybody does have any constructive advice I really would be very glad of it and am all ears
Xxx
Before I start, may I just advise that the following post may annoy some seasoned professionals but unfortunately, I am only a newbie and have made some serious mistakes in my training and start of my career and am looking for help to change it not to be told off.
Basically my story is that I trained with salon services in February of this year. I did the three day nail course, which is one day of manicure and pedicure and two days of learning how to apply gel extensions. I know now that their courses are crap, but at the time I didn't I passed the course and was told that I had done really well, so immediately began practising every chance I got and trying to get my business name out there. I used ASP T3 gel to do my extensions as advised by my trainer, and for my gel colours, I used ASP signature soak off gel.
Now the signature polish is very long-lasting but unfortunately, is a total nightmare to get off and I really struggled to remove it from a couple of clients. I ended up having to file it off, which has damaged their nails and they have since broken off and become short. With the extensions, I am finding that they are not lasting on my clients, despite following the instructions to a T. This has resulted in hardly any clients contacting me to come back, although none of them have contacted me to say they have had any problems. I do say when I leave them "please call me if you have any problems with your nails at all" to which I would go back and assess their nails and if it is down to me repair for free, if it is down to them picking, charge them for repairs. My trainer also advised me just offer sets of extensions for £10 to just get people into practice on which I did, and these are all the clients I haven't heard back from so maybe they were just taking advantage of a good thing? Part from the clients I have contacted to ask how things are going re: extensions, they are just not lasting on my clients longer than a week?
I have contacted salon services, I have contacted ASP; I have tried many different products, different tips etc and it is just not working out for me so I complained to salon services (who were very quick to refund me the entire course which is great) and I am now going to retrain with Gelish. I am doing a Gelish soak off gel colour course on the 26th of this month, and I'm training to do Gelish hard gel on 13th May, so I am making sure to stay quiet and not advertise myself at present. When I start up again, I would like to focus on offering gel colour and design as opposed to going back down the road of extensions, but obviously I would like to have the training under my belt for them, so that I can help some of my friends and clients who are biters and/or can't grow their nails very long.
The thing that I need help with, is that because things have gone so wrong, I don't really know how to restart up and what to say to clients when they do contact me before I am ready? I don't want to say basically that my training is rubbish because it's gonna not make them want to come back to me. I just feel a bit frustrated and kind of wish I could just completely chuck away the last month and start all over again because some people will have associated me with crap nails etc and this has definitely put a dampener on what was supposed to be a great career move for me, moving from a hobby into a career I am doing a charity event in June at one of my friends school, so I'm going to offer gel colour or manicures for cheap there with a little goody bag to try and get business through my door, but I guess it just kind of upsets me and I just wanted advice from people who have been there and done that as to what my best move would be and how to start everything up again?
I think the final nail in the coffin is that I did a competition for a free gel colour if people liked and shared my page on Facebook to try and get my name out there. The winner, she had had surgery on her left hand, so I spent absolutely ages taking my time doing her poorly hand. She said they were great and would be coming back to me and I have just looked on her page now and seen that she has gone to the salon in town and had her nails done and spattered it all over Facebook. I suppose it just made me feel a bit pants, I thought I did such a good job she would come back to me
Any way I won't bore you with my story any longer but if anybody does have any constructive advice I really would be very glad of it and am all ears
Xxx