shampoo hair to open cuticle mix 30ml blondor, 30ml 6%, 60ml warm water, 15ml shampoo and apply to the areas you want to remove colour, ie dont apply near the roots - leave it for 20mins max, keeping an eye on it looking for the undertone of your target shade, then rinse if you want more lift apply a second time i would normally only do this up to 2 times max aswell