powderpuff2013
Well-Known Member
- Joined
- Sep 30, 2013
- Messages
- 52
- Reaction score
- 7
Hi
I was just wondering if anyone would be able to help me. I have recently been on a course which is babtac approved.
I purchased a kit from them that was of poor quality which I complained about.
I have contacted citizens advice and they advised me to write to the person saying that it was in breach of the consumer rights act which I have done.
This hasn't got me anywhere.
The person has just been very rude and unprofessional.
Now I haven't received my certificate as I have made a complaint. I emailed again asking for it however she isnt going to give it to me. I have contacted citizens advice and they have said to write her a letter to say that this is a breach of contract.
I feel like I'm writing letters and not getting anywhere.
The next step is to take her to court which I'm willing to do but does anyone know if there are any other steps I can take before taking this route
I have now seen they have bad reviews online and there is another complaint on here about the quality of the kit.
I have also received emails between her and another student in error- the student was also complaining.
I paid for the course in cash but there is no denying I have paid as I have everything in writing.
Any help will be appreciated.
I was just wondering if anyone would be able to help me. I have recently been on a course which is babtac approved.
I purchased a kit from them that was of poor quality which I complained about.
I have contacted citizens advice and they advised me to write to the person saying that it was in breach of the consumer rights act which I have done.
This hasn't got me anywhere.
The person has just been very rude and unprofessional.
Now I haven't received my certificate as I have made a complaint. I emailed again asking for it however she isnt going to give it to me. I have contacted citizens advice and they have said to write her a letter to say that this is a breach of contract.
I feel like I'm writing letters and not getting anywhere.
The next step is to take her to court which I'm willing to do but does anyone know if there are any other steps I can take before taking this route
I have now seen they have bad reviews online and there is another complaint on here about the quality of the kit.
I have also received emails between her and another student in error- the student was also complaining.
I paid for the course in cash but there is no denying I have paid as I have everything in writing.
Any help will be appreciated.