I have two clients that are unreliable cancelling last minute and wanting to rearrange. One of which cancelled last minute on Friday saying she was ill and wanted to rearrange (totally fine) I couldn't fill the gap so I went and met my sister in town to help her find an interview outfit and who do I see in new look laughing and joking with her friend...said client! She doesn't think I saw her and quickly left. She's ignored my msg all weekend about rearranging and has messaged this morning saying Friday please. Now I know money is money but I don't take kindly to being messed around when it's my living and I want people to know it's not acceptable. I think some people just think you do it as a hobby! The other client cancelled one minute to her appointment saying she's looking after her 7 yr old nephew can we rearrange. Why couldn't he come it was only a half hour app. [emoji57]
How would you react? Would you book them back in?
Apologies for the rant [emoji85]
How would you react? Would you book them back in?
Apologies for the rant [emoji85]