Coronavirus and client formulas

Dondon90

Active Member
Hi everyone

Like the rest of the world i stopped working yesterday. Ive had a couple of clients ask me for their formula's. What do you think is an appropriate response?

Thanks x
 

Haircutz

Super Moderator
Staff member
A few emojis :p:p:p:p
 

ronray

Well-Known Member
Really? I thought we all had to stop now anyway?
Or do you think maybe they're planning on buying the colour themselves? . It's hard to know what to say when a client asks for their formula.
Thankfully I haven't come across this problem yet.... I just hope to god that we're back in our salons soon otherwise we'll have a tone of colour corrections to do when we got back
 

Dondon90

Active Member
Unfortunately theres nothing stopping them from getting Majirel etc and peroxide from amazon. Normally it would be a flat out NO but i feel a bit stuck with everything going on x
 

ronray

Well-Known Member
Unfortunately theres nothing stopping them from getting Majirel etc and peroxide from amazon. Normally it would be a flat out NO but i feel a bit stuck with everything going on x
It's a difficult one because if they dont weight it or mix it correctly they will have a small disaster on their hands... And not only that it frustrates me that its available on amazon becaue we have to prove we're qualified / insured to purchase it... Yet anyone can buy it from amazon or eBay :/
 

blossom

Well-Known Member
Isn’t it their legal right to know whatever you’ve written on their client card?
 
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ronray

Well-Known Member
Isn’t it their legal right to know whatever you’ve written on their client card?
I don't belive it, as far as I know it's something that has never really been decided on... There's so many conflicting opinions around it.
 

Haircutz

Super Moderator
Staff member
Isn’t it their legal right to know whatever you’ve written on their client card?
Yes, that’s true.
They have to put the request in writing, pay a fee and you have 40 days to respond.

So you write down exactly what’s written in the notes...

However, most of us will use our own shorthand version for our formulas as that’s quicker for writing up the client notes and it makes perfect sense (to us). Another hairdresser might look at the note and still struggle to understand the exact formula correctly.

For instance, I could write something like 3-30/M9V/45 which probably won’t be much use to the average client unless they know our shorthand.
 

blossom

Well-Known Member
Hahaha love it! Yes absolutely true. Didn’t realise you could take it so literally tho

Thanks for explaining!
 
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