Gelish not lasting past 4 days

[Shiv9mbs]

First time doing Gelish on this client....

What did you do when the client said they didn't last past 4 days? I have a client who is saying 3 started to lift after 4 days and a few others starting to go the same. She wants them redone or a refund?
I don't want to do either tbh as it could've been chemicals she used etc.
Any advice on what to do?

 

[cheekychick]

Ask to see them, you'll be able to tell if it's something the client has done.

If she can't show you pics or come in and see you then I wouldn't refund or redo as there's no proof of anything. x

 

[Linda's Retreat]

Ask to see them, you'll be able to tell if it's something the client has done.

If she can't show you pics or come in and see you then I wouldn't refund or redo as there's no proof of anything. x

Hi there,
What would you look for to know its something that the client has done?

 

[cheekychick]

Hi there,
What would you look for to know its something that the client has done?

White marks on the nails can show trauma where the gel has been pulled/picked off.

If the product is lifting from the tips you can usually tell if something has been used that will affect wear as it will usually show on all the nails.
x