HELP NSI Acrylic

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tweeboo

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Hey Guys and Girls!

I have been using NSI for at least 6 months now and no probs, but got a load liquid and powder from the show in Manchester and i have been having loads of problems and clients have been saying that the acrylic gets really hot!!! i know its just the chemical reaction and so i phoned NSI and they said it was my mix ratio. i have since tried to work with it much drier but it still happens!!!! i have also tried to book 1 to 1 training 5 times with them and no one has called me back! i'm not happy! do you think if i called them they will give me my money back on my products as i havent used alot and they dont seem to want to help me? i still have my reciept and its within a month? PLEASE HELP
 
My first thought was mix ratio too. I use NSI and only every get the heat when clients have ripped a previous nail off and have a thin nail plate and then only if i work too wet.

Do you think its a bad batch? has it always been bad in the last 6 months?
 
i have tried to work with it drier but it still happens? could i be using too much primer? its only just started to happen
 
the first time i ever had acrylics put on this happened and it killed, she popped some solar on and it was fine!
I went to another and said oh it doesn't burn like last time she said it should never ever burn.
 
i've used other products in the passed and it has never happend before and its only just started with NSI what am i doing wrong? do you think i could be using too much primer can this make it happen? or do i have a dodgie batch of liquid?
 
Hiyah

You are working to wet, I would work on your mix ratio, practise with acrylic balls, if its dimply like orange peel then that would be perfect mix ratio if its a blueish tinge or falls flat after counting to 3 then its too wet.

Is there any geeks near you who use NSI that you can sit with and observe?


hth
Sue x
 
Thanks for the help Sue, if i complain do you think they will give me my money back if i send them the products?
 
hello, I use NSI too, and find this happens when the client is having a nail replaced when it has been ripped off, it can be when the ratio is too wet as said before as i have noticed during the hot summer days (the few we had) i had to work wetter due to the product setting faster. See if the issue starts when you are using pink, as this could be an idication that you are working to wet, when you apply the white its sometimes easier to get the ratio right, but you tend to spend less time with the pink so perhaps it is the ratio, and your not realising your brush is too loaded.

xxx
 
It is possible to get a heat spike with a fast setting liquid or any liquid really if your ratio is not right and even more importantly, if you are working with allot of product. Piling the product on too thick is the usual culprit.

Only work with the amount you need for the finished nails. It is inefficient and wasteful to pile the product on only to have to file it off again when you finish. Remember the CND mantra .... Sculpt with your brush NOT your file. My guess is that you are using more product than you need to be using.
 
Thanks for the help Sue, if i complain do you think they will give me my money back if i send them the products?
the only way you will get the answer to this question is to phone nsi direct and ask.im sorry to hear that you've been having problems with them calling you back etc..
are you a member of nsinails.com ? as they have videos that may help with your mix ratio if you havent got the dvd.
when i phoned once and wanted to speak to a nail technician i did have to wait a few hours for them to phone me back but it was worth it as they were quite happy to talk to me for however long it took to help me solve my problem.
i know this might not be the anwer you were looking for but if you really are having problems still then i would phone them
 
Hey Guys

Thanks for all your help, i'll try less product and see if that works. i'll let you all know.
 
I use to have NSI nails applied about 4 years ago. When I had my first full set put on it was really hot and when I had my re balance it was still hot but not as much as the first time. The Technician warned me before hand that they would heat up and as this was the first set I had ever had I thought this was the norm. :eek:
 
no one has called me back! i'm not happy!

Sometimes this can happen if the nails are thin, which primer are you using? prob wont be to do with this but if u are using the attraction powder and liquid they are really fast setting and if u have to much liquid - damp or runny then when the reaction occurs, the excess liquid will heat as the catalyst speeds up the process and 'burn' your client. I would wipe ur brush twice on ur dish not just the tip and see if that helps or maybe a gentle wipe on your table towel to remove excess, as for them 'getting back to you' they have been terrible with me iv called several times waiting to speak to an educator about becomming a trainer and what qualifications i need to teach to no avail so good luck with that :) hth
 
no one has called me back! i'm not happy!

Sometimes this can happen if the nails are thin, which primer are you using? prob wont be to do with this but if u are using the attraction powder and liquid they are really fast setting and if u have to much liquid - damp or runny then when the reaction occurs, the excess liquid will heat as the catalyst speeds up the process and 'burn' your client.

I would wipe ur brush twice on ur dish not just the tip and see if that helps or maybe a gentle wipe on your table towel to remove excess, as for them 'getting back to you' they have been terrible with me iv called several times waiting to speak to an educator about becomming a trainer and what qualifications i need to teach to no avail so good luck with that :) hth

Burning should not happen with L&P if used correctly .... so if this is a regular occurrence and you ARE using the product correctly, I'd have a rethink of which brand to use. Pain and having to warn your clients that they are going to experience pain should not be a part of any nail service IMHO.

As for the wiping on a table towel :eek: ... this is the absolute worst habit you can get into in the salon. It creates tremendous odour and is an over exposure hazard ... don't go there.
 

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