supergirl360
Well-Known Member
Hi all, I fitted a clients hair on Friday with Russian human hair Microloops and she was really happy, she tipped etc. Then I got a call on Sunday stating that she was furious with excessive hair shedding from the loops. I explained that it is normal for some shedding from the loops etc but now she wants her money back from the supplier etc. Have any of you had any problems with excessive shedding? I’ve asked for her to take a picture when she wakes up in the morning of her pillow so that I have something to go back to the supplier with and advised that we would most likely have to remove the loops for them to be sent back for testing. What would you guys suggest?