Hi have been applying my clients hair extensions for over ten years, she has 75 strands of Great Lengths extensions.
Yesterday she came for her maintenance (6 to 8 wks), and had lost around half of her extensions, this has never happened before she normally loses about 10 to 15 strands at the very most over a period of 4 months.
The extensions have all slid out.
They all appear to have been sealed correctly both ends.
There is no discolouration to the bonds. Actually they all look fine other than they are no longer on my clients head.
She has always used the same shampoo and conditioner for years.
The only thing she had done different after this application is to use Moroccan oil, and their shampoo and conditioner.
She has not put the oil or conditioner near her bonds.
I know some hair extension companies recommend M.O for their extensions but I have no experience with this product, other than knowing it has a good reputation.
I will say her hair looked in excellent condition but almost felt coated.
Has anybody any suggestions x
Yesterday she came for her maintenance (6 to 8 wks), and had lost around half of her extensions, this has never happened before she normally loses about 10 to 15 strands at the very most over a period of 4 months.
The extensions have all slid out.
They all appear to have been sealed correctly both ends.
There is no discolouration to the bonds. Actually they all look fine other than they are no longer on my clients head.
She has always used the same shampoo and conditioner for years.
The only thing she had done different after this application is to use Moroccan oil, and their shampoo and conditioner.
She has not put the oil or conditioner near her bonds.
I know some hair extension companies recommend M.O for their extensions but I have no experience with this product, other than knowing it has a good reputation.
I will say her hair looked in excellent condition but almost felt coated.
Has anybody any suggestions x