service improvement questionnaire

[hippy-chick]

Last night I drafted up a questionnaire that I was hoping to get existing clients to fill in for me, and perhaps ask some of the hairdresser clients to fill it in whilst they are sitting there.

Now, its a FIRST DRAFT!!!! So haven't really done more than put my inital thoughts down.

Would appreciate you having a quick look through and give me some guidance on how to word it and may it easier to use and attractive to look at.

thanks in advance.

Guru holistic therapy rooms service improvement questionnaire
Please fill in as detailed as possible. You will be entered into a price draw for a hot stone massage

EXISTING SERVICES[/FONT][/B]
Please tick treatments that you would consider having
Have tried it / Want to try it / Maybe / Not interested
Aromatherapy massage
Body massage
Crystal therapy
Auricular acupuncture
Algae body wrap
Hopi ear candles
Holistic facial
Facial
Hot stone massage
Indian head massage
Indonesian massage
Pedi karma (foot ritual
Reflexology
Reiki
Tibetan head massage
Udwarthanam (dry powder exfoliation

POSSIBLE NEW TREATMENTS
Please tick which services you would like to see available:

Yes/Maybe/No
Manicure
Pedicure
Paraffin wax
Gel nails
Spray tan
Waxing
Chocolate wrap
Chocolate facial
Princess parties
Retail products


APPOINTMENT AVAILABILITY
Ann will be available for longer hours, please comment about current availability. Tick as many as you like:

About right [ ] Not enough [ ] Late night [ ] Saturday afternoon [ ] Monday [ ]
MONTHLY SPECIAL OFFERS
Guru holistics presently offer monthly special offers. Do you:
Like the idea [ ] Not interested [ ]


If you have any further suggestions or ideas to improve your experience, then please write on the back of this sheet.

 

[hippy-chick]

this was actually done in box form so looked a lot easier to read, the yes/no/maybe was in columns so people could tick the appropriate answer to each therapy.

 

[bubbabinks]

The point of a questionaire is to get the information to answers you're looking for and to encourage people to take it it has to be quick and usually have an incentive and you have covered all of those.
I think it's fine hun x