I am somewhat fusterated because at work I get at least 1-4 phone calls a day about solarnails. Usually they ask if I do it...Then they ask what the difference is between solarnail and acrylic. I dont know what to say except that it is one of the acrylic lines that CND used to have... Then some say they go under a light. I just dont know what to say. What do you tell clients when they call...
What to tell clients about SolarNails
- Thread starter JulesT
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HeatherDavis
Well-Known Member
Tell them that Solarnail IS acrylic. Then tell them that so are Gels, Fiberglass/silk wrap resins, and resin dip acrylic. Tell them they are paying more for a service that only has a special NAME.
Because they ARE all in the same chemical family. ACRYLIC. The difference between all enhancements is basically how they cure. I could get into a long scientific diatribe about it, but I will spare you, as my hands hurt and I can't type it all right now lol.
They are put under a light because discount shops put a uv topgloss on them. That's it.
More likely than not, these clients will listen to about 20% of what you are saying, but that's better than nothing right?
Keep educating, they WILL start paying attention, and remember that you tried to set them straight
XO
Because they ARE all in the same chemical family. ACRYLIC. The difference between all enhancements is basically how they cure. I could get into a long scientific diatribe about it, but I will spare you, as my hands hurt and I can't type it all right now lol.
They are put under a light because discount shops put a uv topgloss on them. That's it.
More likely than not, these clients will listen to about 20% of what you are saying, but that's better than nothing right?
Keep educating, they WILL start paying attention, and remember that you tried to set them straight
XO
Artsy Canadian
Well-Known Member
I've only had one client ask me about this, maybe a year ago, and I thought it was fishy so I went home and searched "Solar Nails Scam" in google and suprise suprise...a ton of hits! I just re-searched just now to see what else I could find, and I found the answer given in this link is very helpful, and might help you educate your potential customers of the magical solar nail!
Artsy Canadian
Well-Known Member
Honesty is the best policy, all you can do is tell them what you know.....afterall that's why they called and asked in the first place. I told my client to look up "Solar Nail Scams" on google herself when she didn't believe me.......
I had a client (who I meet this saturday) who called me an asked if I did scupltured or gel nails.........I shook my head and informed her sculptured was an application method not a product, and after confirming her appointment time she says "okay thanks, just wanted to see if you did sculptured or Gel nails!!!!!!......?????
Some people are just not built to absorb the content of conversations.....
I had a client (who I meet this saturday) who called me an asked if I did scupltured or gel nails.........I shook my head and informed her sculptured was an application method not a product, and after confirming her appointment time she says "okay thanks, just wanted to see if you did sculptured or Gel nails!!!!!!......?????
Some people are just not built to absorb the content of conversations.....
I have just read through this link and am even more confused. Is this a scam run by creative nails? If so why are they so popular with people on this site, surely they can't all be involved a huge nail scam. Can they????
Artsy Canadian
Well-Known Member
No it is NOT a scam run by creative nails.....
I'm sure some of the Creative Master Geeks on this site will correct me if I'm wrong, but I believe creative used to produce a solar nail powder, but now it's been changed to Perfect color powder. I believe the problem is that some places are buying products with MMA and promising great things with them while using the name "Solar Nails".
I've only heard the one case come to me, here on the west coast of Canada, so I'm hopeing the eastern provinces aren't plagued with it yet.
I gotta run to work right now, so I'm sorry if this message doesn't answer your questions.
I'm sure some of the Creative Master Geeks on this site will correct me if I'm wrong, but I believe creative used to produce a solar nail powder, but now it's been changed to Perfect color powder. I believe the problem is that some places are buying products with MMA and promising great things with them while using the name "Solar Nails".
I've only heard the one case come to me, here on the west coast of Canada, so I'm hopeing the eastern provinces aren't plagued with it yet.
I gotta run to work right now, so I'm sorry if this message doesn't answer your questions.
HeatherDavis
Well-Known Member
Solarnail is the original cross-linking liquid and powder system created by CND (Creative Nail Designs).
It is still around, and is used on clients with more sensitive skin/nails. Think older, crepy skin.
The name has been passed around by NSS's, and touted as something "new, different, and safer" for your nails. Then they charge more for it. And mnore often than not, they are NOT using the real deal. They are using refined dental grade acrylic bought blackmarket off the backs of trucks.
The thing is, for the most part in the US, it's illegal to MANUFACTURE/PRODUCE MMA based products, but not always illegal to sell or use it. Some states are coming down on it being used in salons legally, but not ACTUALLY. The only way to do anything about it in states where it IS illegal to use it, is to report the offenders to that states Board of Cosmetology.
Best bet is to know your products inside and out, and educate the DOODOO out of your clients. Word will spread, it's a ripple effect that continues as long as you are doing the right thing.
I have had to accept that more often than not, consumers AND techs just don't CARE, and clients want to pay nothing, and techs want to make money no matter what the consequences, and will shortcut like crazy. It always fills me with hope to read about the techs that DO care. SO I try to focus on that instead
It is still around, and is used on clients with more sensitive skin/nails. Think older, crepy skin.
The name has been passed around by NSS's, and touted as something "new, different, and safer" for your nails. Then they charge more for it. And mnore often than not, they are NOT using the real deal. They are using refined dental grade acrylic bought blackmarket off the backs of trucks.
The thing is, for the most part in the US, it's illegal to MANUFACTURE/PRODUCE MMA based products, but not always illegal to sell or use it. Some states are coming down on it being used in salons legally, but not ACTUALLY. The only way to do anything about it in states where it IS illegal to use it, is to report the offenders to that states Board of Cosmetology.
Best bet is to know your products inside and out, and educate the DOODOO out of your clients. Word will spread, it's a ripple effect that continues as long as you are doing the right thing.
I have had to accept that more often than not, consumers AND techs just don't CARE, and clients want to pay nothing, and techs want to make money no matter what the consequences, and will shortcut like crazy. It always fills me with hope to read about the techs that DO care.
SO I try to focus on that instead Yes educating is key although I feel like a broken record. But at least I can inform them. Overall the mis-use of solarnail puts a black cloud over our industry. Solarnail is a product name not a way of doing nails.
For me I live in a small town. 2 nss salons. 4-5 regular salons. The 2nss's get most of the business because people say that their nails stay on better, and there price is reasonable.
Solarnail, MMA makes it hard for nail tech's to stay in business unless you have a lot to offer, including patience, and education. Although there is an extreme amount of pressure to excede.
For me I live in a small town. 2 nss salons. 4-5 regular salons. The 2nss's get most of the business because people say that their nails stay on better, and there price is reasonable.
Solarnail, MMA makes it hard for nail tech's to stay in business unless you have a lot to offer, including patience, and education. Although there is an extreme amount of pressure to excede.
cosmicnail
Member
This is what I tell clients that call asking about "Solar Nails". CND was one of the first companies to make pink and white acrylic and the product was called Solar Nail, (still make and sell it in the states, I use it daily). Discount nail shops call any pink and white "solar nails" I inform them that this is probably not the product being used on them, and invite them to take a look at the containers my product comes in. That usually is a quick and fairly accurate though short answer that anyone can understand.
