Root color always warm

[Sharon Michelle Sedlak]

Please help!!! When I do a root color even if I do ash or even double ash (with 20 vokl) the color still pulls warm? What am I doing wrong? I have been using Matrix . Thank you for any help and.or suggestions

 

[Simba1972]

I've always found I need more base if it's too warm

 

[AcidPerm]

http://www.salongeek.com/threads/how-to-ask-for-help-with-a-colour.276315/