Hi can anybody give me the 'legality' behind deposits and paying for block bookings in the UK
I take deposits for some treatments and also upfront payments for block bookings.
I've got a couple of clients who keep cancelling last minute and want to rearrange which in effect is taking 2 slots for one price and I'm loosing out financially.
Can I refuse to reschedule and say they have lost it even though they have paid in advance?
I take deposits for some treatments and also upfront payments for block bookings.
I've got a couple of clients who keep cancelling last minute and want to rearrange which in effect is taking 2 slots for one price and I'm loosing out financially.
Can I refuse to reschedule and say they have lost it even though they have paid in advance?