Quantcast

arrhhh VCTC help needed...

SalonGeek

Help Support SalonGeek:

Status
Not open for further replies.

Fab Freak

Well-Known Member
Joined
Dec 16, 2003
Messages
3,326
Reaction score
70
Location
Bondsville, West Yorkshire
Hi

I have looked high low for this answer it it seems I dont know this?
Please can anyone help me....

The question is:

State the Industry Code of Practice for dealing with complaints

...maybe I am being thick and its just common sence but I am really stuck...
 

naturalnails

Legend
Joined
Jan 11, 2003
Messages
15,180
Reaction score
585
Location
Daventry, Northants (UK)
I think it may depend on the complaint - you have Sale of Goods and Services, Health and Safety at Work - if it was a H&S issue plus probably others.

Hope this helps.
 

Fab Freak

Well-Known Member
Joined
Dec 16, 2003
Messages
3,326
Reaction score
70
Location
Bondsville, West Yorkshire
naturalnails said:
I think it may depend on the complaint - you have Sale of Goods and Services, Health and Safety at Work - if it was a H&S issue plus probably others.

Hope this helps.
Hi Fiona, this is what I orginally thought, but we have covered these areas in another section...but it seems odd they refer to a Code of Practice...I asked the tutor if i needed to look at BABTEC etc and she said no its a national code not a governing body??? So confused..
 

naturalnails

Legend
Joined
Jan 11, 2003
Messages
15,180
Reaction score
585
Location
Daventry, Northants (UK)
Louise,

the phrase "Code of Practice" generally means the guidance notes associated with Acts - it makes life easier for us laypeople to understand the gobbledegook that politicians write.

PM me with the actual context and wording of the question and I will see if I can point you in the right direction. It may be that they are asking the same question as has been covered in another section, but just in a different way.
 

Fab Freak

Well-Known Member
Joined
Dec 16, 2003
Messages
3,326
Reaction score
70
Location
Bondsville, West Yorkshire
Fiona,
Ive sent an eamil to your hotmail account.... :rolleyes: could send the attachment on PM facility...hope you dont mind....
 
Status
Not open for further replies.

Latest posts

Top