Nuu111
Member
hi I was wondering if anybody can help me as now I'm at the end of ideas and things to try. I have a client who is around a base 4-5 and she wants pretty much jus a clean blonde. I've always foiled her her with L'Oréal studio blonde and 9%, about 3 appointments ago I found that it wasn't lifting very well so I used 9% on the back and used 12% on the front. The front Lifted fine but the back didn't budge really at all so I had to re foil the back. Now I'm currently using the same bleach and 12% and it's just not lifting past the dark yellow stage. She has her roots done every 5-6 weeks so not to long for banding, I've tried reapplying , I've tried toning with a high lift and now she's complaining of yellow roots where her regrowth has been. I've researched her current shampoo and conditioner for any barriers , checked her medication status and she takes none, she's not preganant so now I'm just mega stressed as I've never has this happen to me. I've been hairdressing for 9 years so I've got experinnce but just need a second opinion please. I'm so scared of damage to her roots