Hi Lynne,
I attended a Retail and Advanced Skincare course, basically it covered off cosmetic science, product training, consultations and client care.
I've ten plus years of high street retail management and my qualifications in beauty. This course really benefitted me, just in terms of pulling it all together and enabling me to understand fully the science of ingredients, how these cross over different brands and how to utilise this knowledge for consultations and recommending products/homecare etc to clients.
I am a firm believer that retail is not about being a pushy sales person, it's about partnering with your customer and identifying what they need & want. Belief in what you sell and knowing all about it is also very important, customers need to have faith in you.
I was already very confident in my career experience and I believe I do have good people skills, but these kinds of courses I think are brilliant both for existing professionals and newbies.
Plus the science side totally rocked! I think you outs be fantastic at something like this.