JackieMc
Well-Known Member
Marlise,
As far as I am aware, the Test Case doesn't cover Credit Card charges, so take no notice of you bank and go ahead as normal, send in your letter requesting statements over the last 6 years if you need them (and don't forget the tenner you need to pay them for this!). Then just keep sending in the letters you need to send in the correct timescale - which you set, they can ignore them if they want, you just go all the way whether they want to look into them or not. Is it because they are refusing to send out your statements? I don't think they can do this.
Have a look at either:
Money Saving Expert: Consumer Revenge - Credit Cards, Shopping, Bank Charges, Cheap Flights and more
or
The Consumer Action Group - Bank Charges - Reclaim Bank Charges - Welcome (you need to register to use this but it's free to use, as is the above one)
All the free help you need to get you through this is will be there, also, there's...
Penalty Charges UK - Fighting your Corner for FREE
Which I haven't used myself but have heard people saying it's a good resource.
Good luck with it all - my case is on Friday and I'm pooping myself! :Scared: *LOL* I expect it will be 'stayed' but at least I'll go to give my side of things.
By the way, it isn't as difficult as some people like to make out, you don't need to pay a professional to do it for you, and I was only up till 3am and 5am doing my court bundle because I don't live in the UK anymore and only had a few days to get it done and posted before I came back to Ireland - when you get to that stage, do it in plenty of time and take the free advice that you'll get from others on the forums I've mentioned.
Jackie
As far as I am aware, the Test Case doesn't cover Credit Card charges, so take no notice of you bank and go ahead as normal, send in your letter requesting statements over the last 6 years if you need them (and don't forget the tenner you need to pay them for this!). Then just keep sending in the letters you need to send in the correct timescale - which you set, they can ignore them if they want, you just go all the way whether they want to look into them or not. Is it because they are refusing to send out your statements? I don't think they can do this.
Have a look at either:
Money Saving Expert: Consumer Revenge - Credit Cards, Shopping, Bank Charges, Cheap Flights and more
or
The Consumer Action Group - Bank Charges - Reclaim Bank Charges - Welcome (you need to register to use this but it's free to use, as is the above one)
All the free help you need to get you through this is will be there, also, there's...
Penalty Charges UK - Fighting your Corner for FREE
Which I haven't used myself but have heard people saying it's a good resource.
Good luck with it all - my case is on Friday and I'm pooping myself! :Scared: *LOL* I expect it will be 'stayed' but at least I'll go to give my side of things.
By the way, it isn't as difficult as some people like to make out, you don't need to pay a professional to do it for you, and I was only up till 3am and 5am doing my court bundle because I don't live in the UK anymore and only had a few days to get it done and posted before I came back to Ireland - when you get to that stage, do it in plenty of time and take the free advice that you'll get from others on the forums I've mentioned.
Jackie