I have this client who I had in a salon I was in and she has highlights and cut and finish and has been with my since I started mobile the last 3 years, but in the last year she has seriously messed me around, to the point that on one appointment before I went on holiday ( so I was very busy that week ) I turned up at her door At 9 o'clock and could hear her in there and I stood outside for Half an hour calling her and knocking and she didn't answer, she then messaged an hour later saying sorry and all these excuses as to why she couldn't answer the door and started saying how she's been nothing but loyal to me so I shouldn't be moaning. Yes she hasn't gone to anyone else but she messes me around so much as I can put money on every appointment she has she will cancel last minute.
Once again she cancelled last week but only does it the night before when she is due in that morning so that barely gives me anytime to replace her appointment. So she rebooked for this morning and yesterday I checked with her to see if she was still wanting that appointment and she said yes but can't pay me till this afternoon so I said I have no time to come all the way back to pick up the money so she said that's fine. Then this morning an hour before her appointment she has cancelled. Long post sorry but do I keep putting up with this or say sorry but your gonna have to find someone else? Seriously wasting my time and I'm the one looking silly keep putting up with [emoji35] sorry for the rant lol
Once again she cancelled last week but only does it the night before when she is due in that morning so that barely gives me anytime to replace her appointment. So she rebooked for this morning and yesterday I checked with her to see if she was still wanting that appointment and she said yes but can't pay me till this afternoon so I said I have no time to come all the way back to pick up the money so she said that's fine. Then this morning an hour before her appointment she has cancelled. Long post sorry but do I keep putting up with this or say sorry but your gonna have to find someone else? Seriously wasting my time and I'm the one looking silly keep putting up with [emoji35] sorry for the rant lol