when i was at college we disguised cruelties in what we called technical terms
for example lady over weight, with greasy skin and lots of spots, wanted a facial and upper body and neck massage
skin type - oily combination
skin tone, open large pores dilated with sebum secretion. Various comedones and milia present (nice term for blackheads and spots)
Skin colour - sallow, normal for skin type
Muscle tone - Undefined muscle tone, soft tissue
treatment facial and massage - oily skin products used, with pore refining and drying mask applied. After care advice given.
Massage, deep tissue to help tighten muscle tone
voila, she could read it and would be clueless.hope this helps, any more questions just ask i ran beauty classes after college and went through all this with a lot of students helping them through there first year.