411
Well-Known Member
Hi geeks
I just wanted to find out what everyone's policy is on payments in salon.
I'm home based, I work alone.
I do a cash only, only 1-2 of my regulars do a bank transfer.
I had a lady last Friday who was coming from Glasgow, to visit her parents where I live.
She wanted to come on Friday, which I normally avoid booking unless it's one of my regular customers. But thinking that she might be working in Glasgow and living where I do I went out of my way and accommodated her. But found out once she came she does live in Glasgow but found me through a FB friend. She owns quite a few businesses husbands a lawyer and had his owns firms in a few places. She went on to tell me she lives in a huge house in Glasgow, this is what she told me, I didn't ask her.
She first wanted a Shellac pedicure and a full set of acrylics. So I told her I won't be able to go them both on Friday, I'll book her in on sat to do her full set.
Then she text me and said she just wants shellac toes.
She came, I did her toes, and asked why she wanted a full set of acrylics,she said I thought everyone you do them it has to be a fresh set, she said she doesn't get them done that often.
I said no you just need a infill, and I'll be able to do that while she was at the salon, rather than coming back next day.
Finished both treatments, time for payment, and she looks in her bag and says I don't have enough, this is my sister-in laws bag. Which I thought was weird.
Then she said I'll drop the cash off in an envelope tomorrow through the letterbox. I said fine, thinking she doesn't seem like someone who doesn't have money.
Sat no show, I text her on Sunday asking if she can do bank transfer, I sent her my details. She said she forgot and will do it, to send her details again, this was yesterday.
This morning I checked no payment, I text her and asked her could you let me know when you did transfer as I have direct debuts going out and orders I need to place. No reply as yet.
I've tried to very polite, as she has taken business cards to give to her friends & family who live in my area, but I'm getting to a point where it's really annoying me now, and next message will be a harsh one.
I'm putting up signs in salon, that it's cash only, and if you don't have cash then bank transfer while you are in the salon.
How do people just book in for treatments not even thinking before they come whether they have the money or not. Puzzles me, I wouldn't even book anywhere unless I know I have the funds.
Very frustrated. 😡😡😡😡😡
I just wanted to find out what everyone's policy is on payments in salon.
I'm home based, I work alone.
I do a cash only, only 1-2 of my regulars do a bank transfer.
I had a lady last Friday who was coming from Glasgow, to visit her parents where I live.
She wanted to come on Friday, which I normally avoid booking unless it's one of my regular customers. But thinking that she might be working in Glasgow and living where I do I went out of my way and accommodated her. But found out once she came she does live in Glasgow but found me through a FB friend. She owns quite a few businesses husbands a lawyer and had his owns firms in a few places. She went on to tell me she lives in a huge house in Glasgow, this is what she told me, I didn't ask her.
She first wanted a Shellac pedicure and a full set of acrylics. So I told her I won't be able to go them both on Friday, I'll book her in on sat to do her full set.
Then she text me and said she just wants shellac toes.
She came, I did her toes, and asked why she wanted a full set of acrylics,she said I thought everyone you do them it has to be a fresh set, she said she doesn't get them done that often.
I said no you just need a infill, and I'll be able to do that while she was at the salon, rather than coming back next day.
Finished both treatments, time for payment, and she looks in her bag and says I don't have enough, this is my sister-in laws bag. Which I thought was weird.
Then she said I'll drop the cash off in an envelope tomorrow through the letterbox. I said fine, thinking she doesn't seem like someone who doesn't have money.
Sat no show, I text her on Sunday asking if she can do bank transfer, I sent her my details. She said she forgot and will do it, to send her details again, this was yesterday.
This morning I checked no payment, I text her and asked her could you let me know when you did transfer as I have direct debuts going out and orders I need to place. No reply as yet.
I've tried to very polite, as she has taken business cards to give to her friends & family who live in my area, but I'm getting to a point where it's really annoying me now, and next message will be a harsh one.
I'm putting up signs in salon, that it's cash only, and if you don't have cash then bank transfer while you are in the salon.
How do people just book in for treatments not even thinking before they come whether they have the money or not. Puzzles me, I wouldn't even book anywhere unless I know I have the funds.
Very frustrated. 😡😡😡😡😡