PLAOH
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Hi,
I was just wondering what your policy is when a customer doesn't show.
I've recently moved to a new area so I'm having to build up my mobile business again. This lady had a set two weeks ago, she seemed very pleased and asked to book for a maintenance. I agreed that she could come to my house as she wanted a day time appointment (I've still got a little one at home).
She hasn't showed up and although I want to call her I'm not sure what to say. I'm quite disappointed, because she was a nail biter and her nails were hard to do and I was looking forward to seeing if the nails had lasted.
I suppose I'm having one of them days !!!! but any thoughts on what to say would be appreciated.
Louise
I was just wondering what your policy is when a customer doesn't show.
I've recently moved to a new area so I'm having to build up my mobile business again. This lady had a set two weeks ago, she seemed very pleased and asked to book for a maintenance. I agreed that she could come to my house as she wanted a day time appointment (I've still got a little one at home).
She hasn't showed up and although I want to call her I'm not sure what to say. I'm quite disappointed, because she was a nail biter and her nails were hard to do and I was looking forward to seeing if the nails had lasted.
I suppose I'm having one of them days !!!! but any thoughts on what to say would be appreciated.
Louise